Performance Improvement Projects for Management Consultants
- Description
- Curriculum
- FAQ
- Reviews
What is the aim of this course?
One of the projects you will participate in during your work in management consulting is the Performance Improvement Project. You will be hired by the owner or the Board of Directors to improve the business. Those projects are extremely interesting because you will be able to make a real change, create a new reality, and improve part of the business or even the whole business. They are also very difficult as you have to not only analyze areas but also find ways to improve the current situation as well as, on some occasions, implement the change. The skills that you will learn during this sort of project will be also very useful once you move to work for regular businesses or set up your own firm. In this course, I will show you how to deliver such projects fast and efficiently. In the course you will learn the following things:
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How to conduct performance improvement projects
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How to estimate in Excel savings and improvements
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Where to look for performance improvements in FMCG and Retail
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What frameworks can be used during performance improvement projects
This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 224 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.
I teach through cases, so you will have a lot of lectures showing examples of analyses, tools, and end-products of Performance Improvement Projects. To make the course more realistic and applicable we will go over a simplified overall case for performance improvement as well as through a number of typical analyses from Retail and FMCG. I will also show you the frameworks you should use during Performance Improvement Projects to conduct this sort of project fast and efficiently. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lecture so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you in your work.
Why have I decided to create this course?
Performance Improvement Projects differ greatly from other consulting projects. You have to not only analyze and come up with bright ideas but you quite often also have to implement them. Many Business Analysts and Management Consultants lack the frameworks as well as the fluency in analyzing the right thing fast to deliver the results the customers expect. This course will help you become an expert in the field of performance improvement which will be extremely useful not only in consulting but also later on when you become a director or you move on to build your own business. By giving you exposure to real-life cases and analyses I want to improve your skills in analyzing the right things fast and implementing the improvements that you have identified. Thanks to this course, you will know what and how to do during a Performance Improvement Project to deliver ahead of deadlines high-quality products.
To sum it up, the course will help you become an expert in Performance Improvement on the level of McKinsey, BCG, Bain, PwC, Deloitte, EY, and other top consulting firms. That is why, I highly recommend this course not only to Consultants or Business Analysts who have to advise their customers but also to Investment Directors working for PE, Directors as well as owners/founders of businesses that need better to improve their profitability and prepare for scaling.
In what way will you benefit from this course?
The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze the business considered for acquisition. There is little theory – mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn:
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How to conduct performance improvement projects
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How to estimate in Excel savings and improvements
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Where to look for performance improvements in FMCG and Retail.
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What frameworks can be used during performance improvement projects
You can also ask me any question either through the discussion field or by messaging me directly.
How the course is organized?
The course is divided into the following sections:
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Introduction. We begin with a little intro to the course as well as some general info on how the course is organized
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How to conduct Performance Improvement Projects. In the second section, I will show you how such projects should be carried out to ensure that you deliver value to the customer fast and efficiently
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A Case Study in Performance Improvement. In this section, you will be asked to solve a case study on performance improvement. I will also show you the solution and the analyses in Excel. This section will give you a flavor of how the Performance Improvement Projects look like
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Performance Improvement Projects in Retail. In the 4th section, I show you what kind of frameworks you should use during performance improvement projects in Retail. You will also go through a number of real-life analyses from Performance Improvement Projects in Retail.
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Performance Improvement Projects in FMCG. In the 5th section, I show you what kind of frameworks you should use during performance improvement projects in FMCG. You will also go through a number of real-life analyses from Performance Improvement Projects in FMCG.
You will be able also to download many additional resources
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Useful frameworks and techniques
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List of resources useful during performance improvement projects
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Selected analyses shown in the course
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Links to additional presentations, articles, and movies
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Links to books worth reading
At the end of my course, students will be able to…
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Conduct Performance Improvement Projects
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Apply the right frameworks and techniques from your management consulting toolbox
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Find potential improvements in Retail and FMCG
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Analyze in Excel potential improvements in Retail, and FMCG on the level of McKinsey, BCG, Bain
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Manage efficiently a consulting project devoted to performance improvement
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Find ways to improve the business you manage
Who should take this course? Who should not?
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Business Analysts
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Management Consultants
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Directors
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Investment Analysts
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Owners and founders
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Financial Controllers
What will students need to know or do before starting this course?
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Basic or intermediate Excel
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Basic knowledge of economics or finance
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1Introduction
We begin with little intro into the course as well as some general info how the course is organized
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2A little bit about me
A few words about your humble teacher
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3How this course will be organized?
I will show you how the course is organized
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4What to do if a blurry image appears
Here I will show you what to do if a blurry image appears
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5How to find additional resources
Here I will show you how to find additional resources attached to the coruse like Excel files, presentations, links etc.
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6How to conduct Performance Improvement Projects – Introduction
In the second section I will show you how such projects should be carried out to ensure that you deliver value to the customer fast and efficiently
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7Aim of the Performance Improvement Projects
To put it simply the aim of Performance improvement projects is to get higher profits from the business we have today. I will discuss in this lecture what exactly you have to do to achieve it
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8How to deliver Performance Improvement Projects
Performance improvement consists of 3 stages. Consulting firm can participate in different form in each and one of them. In this lecture I will show you how to have to do on each and every stage of the project
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9Size of the team and duration of the project
Size of the project will depend on the type of the project. Since we have 4 basic type of projects I will show you how the size of the team looks like for each and every type of projects
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10General framework for managing efficiently a consulting project
Most consulting project are done in a bad manner. If you prepare properly you can shorten them, create more value and earn more. I will show you in this lecture how to do the project in the right order
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11Pricing of Performance Improvement Projects
Companies use different pricing per position. Stronger brands are obviously more expensive. In this lecture I will show you how much the project can cost depending on the scope and the firm performing it
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12Case Study in Performance Improvement – Introduction
In this section you will be asked to solve a case study in performance   improvement. I will also show you the solution and the analyses in Excel. This section will give you a flavor of how the Performance Improvement Projects look like
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13Case Study – General Information
You were hired to support the new CEO of Canned Foods Incorporated in performance improvement project. In this section we will introduce the case study that you will have to solve during the next few lectures
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14Case Study – Solution – Main Problems of CFI
Here I will show you part of the solution to the case study introduced in this section
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15Case Study – Solution – Inventory Reduction
Here I will show you part of the solution to the case study introduced in this section
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16Case Study – Solution – Inventory Reduction – Excel
Here I will show you part of the solution to the case study introduced in this section
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17Case Study – Solution – Stockouts Reduction
Here I will show you part of the solution to the case study introduced in this section
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18Case Study – Solution – Stockouts Reduction – Excel
Here I will show you part of the solution to the case study introduced in this section
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19Case Study – Solution – math behind Fire Sale
Here I will show you part of the solution to the case study introduced in this section
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20Case Study – Solution – Fire Sale
Here I will show you part of the solution to the case study introduced in this section
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21Case Study – Solution – Fire Sale – Excel
Here I will show you part of the solution to the case study introduced in this section
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22Case Study – Solution – Price Increase
Here I will show you part of the solution to the case study introduced in this section
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23Case Study – Solution – Price Increase – Excel
Here I will show you part of the solution to the case study introduced in this section
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24Case Study – Solution – Truck Reduction
Here I will show you part of the solution to the case study introduced in this section
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25Case Study – Solution – Truck Reduction – Excel
Here I will show you part of the solution to the case study introduced in this section
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26Case Study – Solution – Better Penetration
Here I will show you part of the solution to the case study introduced in this section
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27Case Study – Solution – Better Penetration – Excel
Here I will show you part of the solution to the case study introduced in this section
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28Case Study – Solution – New Products
Here I will show you part of the solution to the case study introduced in this section
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29Case Study – Solution – New Products – Excel
Here I will show you part of the solution to the case study introduced in this section
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30Case Study – Solution – Others
Here I will show you part of the solution to the case study introduced in this section
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31Case Study – Solution – Summary
Here I will show you part of the solution to the case study introduced in this section
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32Performance Improvement in Retail – Introduction
In the 4th section I show you what kind of frameworks you should use during performance improvement projects in Retail. You will also go through a number of real life analyses from Performance Improvement Projects in Retail. Â
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33Performance Improvement in Retail – Proposed project organization
Here I will show you how I would recommend approaching the set-up for the Diagnostics phase of performance improvement
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34Introduction to the Retail Business Model
We will start with a short introduction to retail business model
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35Main challenges in Retail
IÂ will start by showing main challenges in Retail
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36Business model of Retailer – main drivers
I will show you in this lecture what KPI I the retail business model driven by. This will help you understand the modeling in Excel done in next lectures
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37Business model of Retailer in Excel – transaction version – 1 store
Here I will show you how to model the Retailer business in Excel.
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38Business model of Retailer in Excel – transaction version – retail chain
Here I will show you how to model the Retailer business in Excel.
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39Business model of Retailer in Excel – sq m version
Here I will show you how to model the Retailer business in Excel.
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40Let's move to frameworks
Here we will do a short intro into the next part of the section where we will discuss frameworks
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41Why you need frameworks
Here I will show you useful fraemworks for performance improvement projects in retail
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42Issue tree – introduction
Issue tree is a simple yet powerful concept used in consulting for structuring discussion and picking the right topics to concentrate on. In this lecture I will show you the principles of using it as well as a practical example
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43Issue tree example for a retailer
In this lecture I will show you how the issue tree could look like for a retailerÂ
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44Increasing sales framework – Retail & B2C Services
Here I will show you the general framework for increasing the sales in retail
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45Increasing margins framework – Retail & B2C Services
Here I will show you the general framework for increasing the margin in retail
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46Cost reduction framework
Here I will show you the general framework for decreasing the costs in retail
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47Cost reduction framework – Stores
Here I will show you the general framework for decreasing the costs of stores in retail
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48Cost reduction framework – Head Office
Here I will show you the general framework for decreasing the costs in the head office in retail
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49Let's move to case studies
Here we will do a short intro into the next part of the section where we will show you examples of analyses done during consulting projects
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50Overview of analyses and case studies
Here I will do an overview of cases and analyses I will show you in this section
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51How to increase the profitability of a retail chain – Problem
Imagine that you are working for a fashion discounter that operates a retail chain in Easter Europe. You have to find ways to increase the profitability for this firm
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52How to increase the profitability of a retail chain – Solution – Sales Increase
Here I will show you part of the solution to the case study introduced in this section
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53How to increase the profitability of a retail chain – Solution – Cost Reduction
Imagine that you are working for a fashion discounter that operates a retail chain in Easter Europe. You have to find ways to increase the profitability for this firm
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54Product range analysis – Introduction
In Retail you have space that you divide among different product groups. For every group you should calculate the total margin using sales density, % Gross Margin and space allocated to specific group. You have to analyze their performance and decide how to split the space. In this lecture I will show you the general concept
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55Product range analysis – Example
Here I show an example of a product range analysis
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56Inventory analysis – Introduction
We will continue with the example from previous lecture. In this  example of single store when we look at the sales and inventory level it is clear that there is too much stock. Let’s see what we can do about it
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57Inventory analysis – Excel
We will continue with the example from previous lecture. In this  example of single store when we look at the sales and inventory level it is clear that there is too much stock. Let’s see what we can do about it
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58Saturating existing markets – Introduction
If you are present on specific market you want to know when you will reach a saturation market – the maximal number of shops that will not cause much cannibalization. I will show you how to approach this subject
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59Saturating existing markets – Data for the case study
We will now try to check in practice how to find saturation point for a retailer. In this lecture IÂ will introduce the case that we will work with for the next few lectures. You will be asked to find the saturation for grocery store operating in Poland
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60Saturating existing markets – Number of Stores
In this lecture we solve previously introduced case.
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61Saturating existing markets – Stores by concepts
In this lecture we solve previously introduced case.
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62Saturating existing markets – Concept & Space
In this lecture we solve previously introduced case.
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63Saturating existing markets – Solution in Power Point
In this lecture we solve previously introduced case.
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64Expansion strategy into other countries – Introduction
Creating an expansion strategy requires you to do a number of things. I will show you in this lecture how to approach this subject
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65Expansion strategy into other countries – Case Introduction
In this lecture I will start the case study that we will be solving for the next few lectures. Imagine that you are a Spanish fashion retailer and you want to figure out which countries you should enter. Therefore, you prepare a ranking of countrires that show attractivness and the size of each and every market.
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66Expansion strategy into other countries – Data for the case study
In this lecture we solve previously introduced case.
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67Expansion strategy into other countries – Which function to use
In this lecture we solve previously introduced case.
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68Expansion strategy into other countries – Solution in Excel
In this lecture we solve previously introduced case.
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69Expansion strategy into other countries – Solution in Power Point
Expansion strategy into other countries – Solution in Power Point
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70Convenience stores – Analysis of tariffs – Introduction
This case will show you how to compare the non-comparable. I will show you what to do in situation when you have different tariffs and straightforward comparison is virtual impossible
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71Convenience stores – Analysis of tariffs – Tips how to do it
In this lecture we will give you some tips how to approach the case and show you the usage of the proper Excel functions
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72Convenience stores – Analysis of tariffs – Solution
In this lecture we solve the case with you, show you the outcome, interpret it and give you examples how the results can be presented in terms of Excel and slides
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73Groceries – warehouse optimization – Introduction
In this case you will have to optimize the way central warehouse of grocery Retailer works. We will start with a short introductionÂ
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74Groceries – warehouse optimization – Current Cost estimation
I will start by showing you how to calculate the costs of current solution used in groceriesÂ
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75Groceries – warehouse optimization – Potential improvements
Now we will have a look at what kind of improvements you can make in the current solutionsÂ
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76Groceries – warehouse optimization – Estimation of savings in Excel
In this lecture I will show you calculate the impact of the proposed improvementsÂ
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77DIY – internal logistics optimization – Introduction
Sometimes the supply chain activities are also performed in the stores as well. Here I will show you how you could optimize them. We will use as an example a DIY storeÂ
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78DIY – internal logistics optimization – Solution
Here I will show you how we optimized the process of shelf replenishment in the store and what savings we managed to generate
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79DIY – internal logistics optimization – Solution in Excel
Here I will show you how we optimized the process of shelf replenishment in the store and what savings we managed to generate
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80Introduction to e–commerce
In this lecture you will get insight into the business model of different e-commerce companies. E-commerce businesses group is very diversified so we will try to show the similarities and the differences between concepts.. You will learn here the definition of this business model, see some examples of companies using this business models. You will also understand what really matters in this sort of business, what KPIs you should look at and what values you can expect.
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81Drivers for e–commerce
Here I will show you main KPIs for e-commerce
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82Modeling of e–commerce in Excel
Here I will show you the main KPIs that drive the e-commerce busines smodel
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83Let's move to discussion on the main challenges
Here we will do a short intro into the next part of the section where we will discuss the mian challenges in Retail in sales and marketing as well as supply chain.
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84Overview of Sales in Retail
Retail sell through its own stores. Yet they also have their online presence and try to sell via marketplaces
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85Overview of Marketing in Retail
In this lecture I will show you what matters the most in marketing in this business modelÂ
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86Main challenges in sales and marketing in Retail
There are number of challenges in the Sales and Marketing in Retail. We will discuss them in this lecture briefly to give you a taste of what you can expect during a consulting projectÂ
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87Overview of Supply Chain in Retail
Retail supply chain is not only long and involves many parties but also is fluctuating a lot. In this lecture I will show the typical flow that you may expectÂ
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88Main challenges in Supply Chain in Retail
There are number of challenges in the Supply Chain in Retail. I will discuss them briefly in this lectureÂ
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89Performance Improvement in Retail – techniques you should master
Here I will show you main techqniues you should master to be great at the performance improvement in Retail