Data Protection Policy
At eLearn by Zorarte, we are committed to protecting the privacy and security of personal data collected from our users. This Data Protection Policy outlines how we collect, use, store, and protect data in accordance with applicable data protection laws and regulations.
Scope:
This policy applies to all personal data collected, processed, and stored by eLearn by Zorarte through the website elearn.zorarte.com.
Collection and Use of Personal Data:
- Information Collected:
- We may collect personal data such as name, email address, contact information, payment details, and other relevant information necessary for course enrollment and user account management.
- Additionally, we may collect non-personal data such as user activity, preferences, and interactions with our platform for analytical purposes.
- Purpose of Data Collection:
- Personal data is collected and used for purposes including but not limited to:
- Course enrollment and management.
- Providing access to learning materials and resources.
- Communicating with users regarding course updates, announcements, and support.
- Processing payments and transactions related to course fees.
- Analyzing user behavior and preferences to improve our services and user experience.
Data Security and Confidentiality:
- Security Measures:
- We implement industry-standard security measures and protocols to protect personal data from unauthorized access, disclosure, alteration, or destruction.
- This includes encryption, access controls, firewalls, and regular security audits.
- Confidentiality:
- All personal data collected is treated as confidential and is only accessed and processed by authorized personnel for legitimate purposes.
- Confidentiality agreements are in place with employees and third-party service providers who may have access to personal data.
Data Retention and Deletion:
- Retention Period:
- We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.
- Retention periods may vary depending on the type of data and its usage context.
- Data Deletion:
- Upon request or when data is no longer necessary for the purposes for which it was collected, we securely delete or anonymize personal data to prevent unauthorized access or use.
User Rights:
- Access and Correction:
- Users have the right to access their personal data held by eLearn by Zorarte and request corrections or updates if the data is inaccurate or incomplete.
- Data Portability:
- Upon request, users may receive their personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
- Withdrawal of Consent:
- Users have the right to withdraw consent for the processing of their personal data at any time, where applicable.
Website Address:
For more information about eLearn by Zorarte and our data protection practices, please visit our website at elearn.zorarte.com.
Contact Information:
If you have any questions or concerns regarding data protection or wish to exercise your rights under this policy, please contact us at contact@elearn.zorarte.com.